Terms of Service - Pizzeria Pappagone

Welcome to Pizzeria Pappagone! By using our services, including making reservations, placing orders, or interacting with our website, you agree to the following Terms of Service. These terms outline your rights and responsibilities as a customer, as well as our obligations to ensure a great dining experience. We may update these terms periodically, and any changes will be posted on this page. We recommend that you review these terms regularly to stay informed about our policies and updates.

1. Reservation and Order Process

When making a reservation or placing an order, please ensure that all information provided is accurate, including the number of guests, dietary preferences, and contact details. Pizzeria Pappagone will make reasonable efforts to accommodate your requests; however, we are not responsible for any errors or omissions in the provided information. Reservations are subject to availability, and we may refuse a reservation or order if there is an issue with availability or other circumstances that prevent us from fulfilling the request.

2. Menu and Pricing

Menu items and prices are subject to change without notice. While we make every effort to ensure that the information provided on our website and in-store is up to date, we do not guarantee the accuracy, completeness, or timeliness of the content. If there is a discrepancy in the menu or pricing at the time of your order, we will notify you immediately. All prices are listed in GBP and are subject to applicable taxes and service charges.

3. Payment Terms

For all orders, full payment must be made before or at the time of delivery or pickup. Payments for dine-in orders should be made before leaving the restaurant. We accept various forms of payment, including credit and debit cards, cash, and other methods as may be specified on our website or in-store. If you experience any issues with payment processing, please contact us immediately at +44 20 7263 2114 for assistance.

4. Cancellations and Modifications

We understand that plans can change. If you need to cancel or modify your reservation, we kindly ask that you provide at least 24 hours' notice. For orders, cancellations or modifications can only be made before the order is processed. Once an order is confirmed or a reservation is made, cancellations or changes may be subject to additional fees or charges, depending on the circumstances.

5. Customer Conduct

By using our services, you agree to treat our staff and other customers with respect and courtesy. Any behavior that is abusive, disruptive, or offensive will not be tolerated and may result in the refusal of service. We reserve the right to refuse service to anyone who violates these terms or behaves in a manner that we deem inappropriate.

6. Allergies and Special Requests

At Pizzeria Pappagone, we strive to accommodate special dietary requirements and food allergies. If you or anyone in your party has a food allergy or special dietary need, please inform us before placing your order or making a reservation. While we take precautions to avoid cross-contamination, we cannot guarantee that our dishes are free from allergens.

7. Liability

Pizzeria Pappagone is committed to providing an enjoyable and safe dining experience. However, we are not responsible for any personal injury, property damage, or loss resulting from your visit or use of our services, except where required by law. We encourage all customers to be mindful of their surroundings, especially in relation to food and beverage consumption.

8. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal data responsibly. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal information when using our website or services.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. By using our services, you consent to the exclusive jurisdiction of the courts in the United Kingdom for any disputes that may arise.

10. Contact Us

If you have any questions, concerns, or need further clarification on these Terms of Service, please do not hesitate to contact us. You can reach us by phone at +44 20 7263 2114 or visit us in person at 131 Stroud Green Road, London, United Kingdom. Our team is always happy to assist you and ensure that your experience at Pizzeria Pappagone is a positive one.

Thank you for choosing Pizzeria Pappagone. We look forward to serving you and providing a delicious and memorable dining experience!